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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brock Sykora

Brock Sykora

December 12, 2025

5  out of  5
rating by Brock Sykora
"Traci and her team are the best! They helped me insure my Home, Life, Autos and jewelry. All for the most reasonable price around!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alice Blazek

September 11, 2025

5  out of  5
rating by Alice Blazek
"We had a young agent who did very well for himself and moved away to do bigger things. The gap left us feeling un-cared for. The team was fairly unresponsive. Traci and her team have answered everything we need!! They are attentive to our questions and make changes super easy, all while caring for their customers AND their wallets lol! Thank you so much Traci!"
We responded:
"Thanks Alice! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Giavonni Rodriguez

July 29, 2025

5  out of  5
rating by Giavonni Rodriguez
"Matthew Troup was a great help, I work for a dealership and reached out to collect an insurance card for a customer who needed a Rental, and the process was seamless:)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Crystal Sadler

February 24, 2025

5  out of  5
rating by Crystal Sadler
"Traci is wonderful and attentive. She always communicates promptly and handles all of our home and auto insurance policies. She is excellent in saving money and obtaining the most coverage for our needs."
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Margaret Tovar

February 11, 2025

5  out of  5
rating by Margaret Tovar
"Always available to assist their clients. Always have the answer to our questions or will find the answer in a timely manner."
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Jared Torgerson

January 20, 2025

5  out of  5
rating by Jared Torgerson
"I recently had the pleasure of sitting down and purchasing auto insurance from Dana at Traci Plemons State Farm! I'm very pleased of how well the insurance premiums and coverage beat out so many other companies nearby! As well as just the pleasant talk getting to know my Agent Dana and not feeling like I was just a number!"
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Mark A. Lemon

November 13, 2024

5  out of  5
rating by Mark A. Lemon
"Traci has always done a great job insuring our property and vehicles. Recently worked with Dana Parmley and was very impressed. Thank you Traci!"
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Donna Williams

November 11, 2024

5  out of  5
rating by Donna Williams
"I had a very pleasant and informative discussion on how to save money on my auto insurance."
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Amanda F

November 11, 2024

5  out of  5
rating by Amanda F
"I had an amazing visit with Dana about updating my life insurance policy. She is very knowledgeable and kind. She answered all of my questions and then some!"
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Andy Balderas

November 11, 2024

5  out of  5
rating by Andy Balderas
"Very helpful"
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Carol Brookshire Torian

November 9, 2024

5  out of  5
rating by Carol Brookshire Torian
"I was so pleased with the fantastic service I received from Dana. She took time to make sure I would be getting the best possible rate for my new card insurance."
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Dana Parmley

October 31, 2024

5  out of  5
rating by Dana Parmley
"Traci is always so kind and willing to go through several quotes and answer any questions for our auto and homeowner’s policy. She even went above and beyond to help my husband with some other issues and when he comes in to “chat” she never seems bothered."
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Timothy White

June 25, 2024

5  out of  5
rating by Timothy White
"Fast Easy Friendly Service"
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hotwheelsx2c

June 17, 2024

5  out of  5
rating by hotwheelsx2c
"Very friendly and always willing to discuss my concerns when needed."
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Sabrina Montelongo

June 3, 2024

5  out of  5
rating by Sabrina Montelongo
"Raylen was super amazing, and helped with all my insurance needs! She gave me all the information I needed, and pointed me in the direction of a policy that was perfect for my family, and I!"
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Jake Talbert

May 30, 2024

5  out of  5
rating by Jake Talbert
"Traci’s team has been fabulous to work with. They are timely and efficient in their work. They went above and beyond when we were stranded abroad and maximized our insurance dollars. Megan was able to assist with my questions right away and directed us to a discount opportunity we were not aware of. Five stars!"
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Nicholas Montelongo

May 24, 2024

5  out of  5
rating by Nicholas Montelongo
"Recently got insurance from Raylen, she explained everything clearly and the whole process was quick and easy."
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Ryan P

April 17, 2024

5  out of  5
rating by Ryan P
"Good customer service very prompt, Rachael is my goto at the office always very helpful!"
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Peggy-Marie Holloway

March 27, 2024

5  out of  5
rating by Peggy-Marie Holloway
"Ms.Rose is always very helpful! She is very detailed and knowledgeable. I will recommend her to anyone. Don't miss out on her experience."
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Peggy-Marie Holloway

March 27, 2024

5  out of  5
rating by Peggy-Marie Holloway
"Ms.Rose is always very helpful! She is very detailed and knowledgeable. I will recommend her to anyone. Don't miss out on her experience."
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Netio Terry

March 20, 2024

5  out of  5
rating by Netio Terry
"Tracey, Rachel and Raylen are very nice and so professional. They are always very helpful and answers all of my questions. I highly recommend this company."
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John Paul Plemons

March 20, 2024

5  out of  5
rating by John Paul Plemons
"Traci is not only my cousin, but she’s also my insurance agent. Last week I had to make an unusual claim on my business insurance, and she walked me right through the process. State Farm covered my loss and mailed a check. Thanks Traci!"
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Carmen Wr

January 12, 2024

5  out of  5
rating by Carmen Wr
"Rose Nemitz gave me personal attention and wrote two different policies for me. Very professionals and courteous. Saved me a bit of money over my Allstate plan."
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paula williams

November 21, 2023

5  out of  5
rating by paula williams
"Traci Plemons office is awesome!! Raylean, is the girl. She is AMAZING! Just moved here. She helped me with my house and car insurance switching it over. I totally recommend them. When I say they are awesome especially Raylean it is true. I have gone through a lot and having them in my life has made it easier with my insurance. You need a great amazing team they are the one!!"
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Doug Mackinnon

October 25, 2023

5  out of  5
rating by Doug Mackinnon
"Always great service!!"